Digital Technology

  A chatbot is a computer program or artificial intelligence (AI) system designed to simulate human conversation through text or voice interactions with users. Chatbots are used in various applications, including customer service, virtual assistants, information retrieval, and more. They can be found on websites, messaging apps, and even integrated into hardware devices. Simplified Overview of How Chatbots Work: Input The chatbot receives input from a user, typically in the form of text messages or voice commands. This input can be a question, a request for information, or a specific task. Natural Language Processing (NLP) Chatbots use Natural Language Processing technology to understand and interpret the user's input. NLP enables the chatbot to analyze the text or speech and extract meaning from it. This involves tasks like language recognition, entity recognition (identifying names, dates, locations, etc.), sentiment analysis, and more. Knowledge Base Chatbots often have access t...