Digital Technology

    A chatbot is a computer program or artificial intelligence (AI) system designed to simulate human conversation through text or voice interactions with users. Please note that the development of chatbot technology is constantly evolving, so these features are speculative and based on trends up to that point.  Essential Features Chatbots in 2023: 1.Natural Language Understanding (NLU) Enhancements Improved NLU capabilities for better understanding and responding to user queries naturally. 2.Multimodal Capabilities Chatbots that can handle text, voice, and visual inputs, making them more versatile in various applications. 3.Emotional Intelligence Chatbots that can detect and respond to user emotions, providing more empathetic and personalized interactions. 4.Contextual Awareness Enhanced ability to maintain context in longer conversations, allowing for more coherent and relevant responses. 5.Voice and Tone Customization Users can personalize the chatbot's voice and ton...